First one was with a HQ Field Recruiter, second one with 2 multi store managers. In a general manager job, you need both hard skills and soft skills that help you in strategic planning and managing team members. While performing duties, counter areas are often hot with steam from steam table and food vapors. They are expected to work long hours, including nights and weekends, to ensure that the restaurant runs smoothly and efficiently. Established in 1983, PRG includes the original Panda Inn concept, Panda Express, and Hibachi-San. Monday to Friday + 4. The interviewer asked a lot of behavioral questions. For more information visit our Privacy Policy and Cookie Policy. Individuals in this position will manage a group of line-level employees who perform such functions as preparing food, cleaning, and taking customer orders. The average salary for a Panda Express employee is $62,000. The essential functions in this job description are not all-inclusive of this jobs duties and responsibilities. Here, you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving. Employers ask this question to make sure that you can handle customer complaints and still maintain your composure. Orlando, FL. You can also model good customer service practices for your team to follow. Titled "Inspiring better lives" the job ad called for general managers . The estimated additional pay is $32,101 per year. Anonymous Interview Candidate in Salt Lake City, UT, I applied online. Previous experiences. Panda Express Interview Questions. By investing in employee engagement, General Managers can ensure that their teams are motivated and productive. When youre applying to a general manager position, take a look at the manager cover letter example from ResumeHelp to see what a great cover letter might look like. Stunning General Manager Resume Examples for This Year, A general manager needs to be able to manage a number of people at once. The employee data is based on information from people who have self-reported their past or current employments at Panda Express. Responsive employer. The resume header goes at the very top of your resume and includes your full name, your basic contact information, and professional portfolio links, such as your LinkedIn. Base pay $70k annually plus bonus! I hope I get hired will definitely like to fix this. Are you sure you wouldnt like a free professional resume evaluation? I interviewed at Panda Express (Fort Worth, TX) in Feb 2023. total 4 interviews. Maintains proficiency in management information systems and tools like MIV, Crunch Time, Kronos and other programs as utilized by the company. Also asked about experience and Charity work. To get a better sense of the salaries at Panda Express, other roles such as food server and crew member can be considered as well. Participates and manages company response to NSF and other audits. The higher paying positions at Panda Express include coach operator, general manager, chef, and supervisor. They need to know how much of each product the restaurant has and where its located. Apply for the Job in Assistant Manager/General Manager - Torrance, CA at Torrance, CA. The CNA will perform routine patient care duties, provide a safe and therapeutic environment, and assist in the admission, provision of patient care, discharge, and transfer of patients. The skills that a hiring manager is going to look for in the perfect resume will be fairly significant and will require plenty of past experience. As the restaurant industry continues to evolve, customer focus is becoming increasingly important for Panda Express General Managers. First one was easy and casual. As general manager, you'll be involved in all aspects of the business and restaurant operations. Panda Express is a fast-food restaurant chain that specializes in American Chinese cuisine. Panda Express is Now Hiring for Part-Time & Management Positions! Do I need to include a cover letter for a general manager application? How do you handle upset customers? Panda Express pays General Managers $43,198 per year on average. These are phrases in the actual job application that emphasize key requirements for the job (e.g., skills, experiences). $70,000 Yearly. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Join or sign in to find your next job. : $70K - $105K. Lots of participants. You are in charge of assisting the operation of a single store. Employee engagement has a direct impact on customer service, productivity, and profitability. Panda Restaurant Group 3.6. Base pay $70k annually plus bonus! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. TX 76018, 3012 West Berry Street Fort Worth, Bar Manager Responsibilities: Managing the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals. Gabriel M. 02/18/2022. We'll be sending you new jobs as they are posted. Graduation from a Food Service Management or Culinary program may substitute for a portion of the time based experience requirement for each of these roles, Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple and concurrent priorities, Demonstrates knowledge of HMSHost policies and products, service, quality, equipment and operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion, Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, understand menus and brand standards as well as converse comfortably with individuals. Wellington, FL. Maintain cleanliness and safety standards, and apply knowledge of all policies, procedures, and practices, High school diploma required; Associates degree preferred, Minimum one to two years of Operations experience, Must be flexible to move to a store within a 50 miles radius and able to work a flexible schedule, including weekends. Panda Express General Manager of Operations Salary: $42,524. . The salary trajectory of a General Manager ranges between locations and employers. For example, if youre planning to work in store management, you can list positions youve held in a retail store. A great skills section is an important part of any resume, and a manager resume is no different. By addressing these phrases in your resume, youll be focusing on the things the hiring manager actually wants in a job. For Service & Kitchen Team: Fayzuddin.kurbonov@PandaRG.com, Sauyeng.Ng@pandarg.com. Learn more in our Cookie Policy. On the redirected . How Much Does Panda Express Pay? http://www.pandacareers.com/job_detail.asp?jobid=1578261&user_id=, http://www.pandacareers.com/job_detail.asp?jobid=1578264&user_id=, Why You Should Consider Looking for a Job at Little Caesars, Air Traffic Controller Salary and Job Description, Medical Assistant Salary and Job Description. Hiring and training staff to provide excellent service to patrons. Hiring multiple candidates. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You are in charge of the operation of a single store. Employer est. Visit our career coachcommunity for personalizedadvice on your job search. This helps avoid confusion when employers read your resume. Interview process was professional. A general manager at Panda Express is expected to hire and train the best candidates possible. Ensures that the company has most current contact information for all associates working in the restaurant. The last section on most resumes is the education section. Assesses skill levels of restaurant associates and conducts and coordinates on-the-job and other training/education activities as necessary, Embraces technology and inspires employees to understand and adopt new technologies implemented by the company, Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations, and teaches associates these standards, Develops and implements creative strategies to increase revenue, Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale, Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders, Utilizes associate's strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals. I interviewed at Panda Express (Spokane, WA) in Jan 2023. Saint Cloud, MN. When did you have a difficult time on the job, why, and how did you handle it? Customer service is an important part of being a general manager at Panda Express. Averages based on self-reported salaries. General Manager job description. Panda Express General Manager employees need the following skills in order to be successful: Business Development: General managers often work with a team of other managers and staff to develop new ideas for the restaurant. First, there was a phone screen, then an in-person interview, then a trial shift followed by a panel interview. No suggested location found; would you like to perform a keyword search with this location instead? Here are a few related skills that you should consider for your manager resume: Your work experience section should include up to your last ten years of jobs. Panda Restaurant Group was recognized as one of Americas Best Employers by Forbes. Panda Express is Americas largest family-owned Chinese restaurant with more than 2,200 stores, 40,000 associates and $3 billion in sales. What are your strengths? Why You'll Love This Role The District Manager drives day-to-day operations of all company-owned restaurants in the market; trains, coaches, supports managers, plans and sets goals; focuses on in . A positive process. $26k-38k yearly est. By understanding and implementing these practices, General Managers can help their business become a leader in sustainability and CSR. The General Manager is also responsible for developing and implementing strategies to increase sales and profitability, as well as ensuring compliance with all applicable laws and regulations. Panda Restaurant Group is the world leader in Asian dining experiences. Panda Express Management In Person Interview Day - San Luis Obispo, CA - 2/9 (1339) Panda Express - San Luis Obispo, CA. Visit the Career Advice Hub to see tips on interviewing and resume writing. TX, 777 Main Street Suite C-80 Fort Worth, As general manager, you'll be involved in all aspects of the business and restaurant operations. Employee engagement is the emotional connection employees have with their work and workplace, which can be measured by employee satisfaction surveys, performance reviews, and other metrics. General Manager Responsibilities: Overseeing daily business operations. Minimizes waste, records as needed and participates in food donation program. I has a pleasant conversation where I shared information about myself and him about the company. Job Description. Took about 3-4 weeks total. Job. How do I change my general manager resume to apply to different jobs? The process took 1 week. Assistant Manager Virtual Hiring Event. Implements marketing programs as directed by OSC or brand initiatives, complies with promotional activity, drives revenue and interacts with support teams for AB programming, sales matrix, Coke programming or other as directed. General Manager 06/2011 to Present Panda Express - Clinton , ut. I interviewed at Panda Express, If you need H1B, then you need to pass 3 rounds interview to get this job. Dont worry! Our company is looking for an assistant manager who will be responsible for overseeing the operation, typically under the supervision of a general manager, of this store. How do you deal with pressure when you faced difficulty? To patrons and implementing these practices, general Managers can ensure that the restaurant runs smoothly and efficiently average. Business and restaurant operations Cookie Policy restaurant industry continues to evolve, customer focus is becoming increasingly for. Myself and him about the company youll be focusing on the things the hiring manager actually wants in retail. With more than 2,200 stores panda express general manager job description 40,000 associates and $ 3 billion in sales, productivity, and Hibachi-San in... 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